Career Opportunities

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Essential Functions:

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications:

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail
• Flexibility in scheduling, including weekends and holidays
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

About Us:  South Wilton Veterinary Group is a 6 doctor small animal practice with a 50% avian and exotics caseload located in lower Fairfield County CT.  We are seeking a full time associate with experience or a strong interest in avian and exotics practice.  Our hospital is dedicated to providing top-tier medical, surgical, and wellness care for both dogs and cats as well as all exotic pets. We are equipped with advanced diagnostic tools, including digital radiography, ultrasound, in-house lab, therapeutic laser, and a surgical suite tailored for small and delicate species. We value a collaborative, team-oriented environment and are committed to providing excellent patient care and outstanding client service.

Position Overview: We are seeking a Full-Time Veterinarian (DVM) to join our growing team.  Are you a passionate veterinarian looking to practice high quality medicine with a love for dogs and cats as well as avian and exotic species? Join our well-established, state-of-the-art small animal practice specializing in birds, reptiles, small mammals, and other exotic pets!  We are happy to consider new graduates who are eager to learn and grow in a supportive environment.

Qualifications:

• DVM degree from an accredited veterinary school.
• Passion for working with a variety of species, including exotics (previous experience with exotics is a plus, but not required).
• Strong diagnostic skills and ability to work efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Open to new graduates with an eagerness to learn and grow.

Why Join Us:

• Competitive salary up to 150K annually with benefits.
• Opportunity to work in a well-equipped, modern facility.
• Access to continuing education and training opportunities.
• Supportive, collaborative team atmosphere.
• Great work-life balance with no on-call shifts.

If you are passionate about veterinary care, eager to grow in your career, and excited about the opportunity to work with both traditional pets and exotics, we would love to meet you! Please email interest to blane@petvetcarecenters.com 

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