Information For New Patients
Welcome to South Wilton Veterinary Group! Here you'll find everything you need to know for your pet's first appointment with our Fairfield County vets.
Your First Visit: What to Expect
During your first appointment, our team will gather a health history and important information about your pet, and welcome you both into the South Wilton Veterinary Group family!
Step 3: 'Nose to Tail' Exam
Your pet will have a 'nose to tail' exam including skin, eyes, ears, mouth, nose, joints, and abdomen, and will listen to your pet's heart and lungs.
- Should I call ahead to book an appointment?
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please call us as soon as you know about the change of plans so that we can offer the space in our schedule to other patients.
While we don't have a cancellation penalty, we ask that you do your best to respect the schedules of our veterinary team. Thanks!
- What types of payment options are available?
Payment will be due at the time of the appointment. Payment can be made by cash, debit card, or credit card.
- What types of animals do you treat?
We take care of all small domestic pets such as cats and dogs, and exotic pets such as birds, rabbits, reptiles, and rodents.
- Where can I find pet care information from your practice?
We always provide the information you need to make an informed decision on the care of your pet and we have a variety of pet care handouts available in our practice and online.
- What payment methods are available?
We accept payment by debit card, credit card (VISA, MC, AMEX), and cash. All services require payment and unfortunately, we do not offer payment plans or delayed billing.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- How do I reorder food and prescriptions?